Adding and Removing Locations, Sites, and Areas

Add and manage your company’s locations, sites, and areas from the Places section of the Web Portal. There is no limit to the number of places you can create within Citadel. Locations, Sites, and Areas are not connected to any policies or people on the account.

To complete the steps in this article, you must be an administrator or have the necessary view and/or edit permissions enabled. If you believe you should be able to complete the steps and are not able to, reach out to your account administrator to discuss updating the settings for your Role.

Add a location, site, or area:

1. Log into your Citadel account.
2. Click on Places in the side menu.
3. Click Add New in the category of Place that you would like to create.
4. Add a Name and Location Code. 
5. Optionally, add any of the following:
   • Country
   • Address
   • Phone Number
   • Description
   • Profile Image
6. Click Save.

Remove/archive a location, site, or area:

1. Log into your Citadel account.
2. Click on Places in the side menu.
3. Select the Place you want to remove.
4. Click the Status field in the Location Details section.
5. Select Archived then click Save.

Unarchive a location, site, or area:

1. Log into your Citadel account.
2. Click on Places in the side menu.
3. Click the Status icon.
4. Select Archived.
5. Select the Place you want to unarchive.
6. Click the Status field in the Location Details section.
7. Select Active then click Save.