Setting up Offline Punching

You can allow people to punch on the Smartphone App when the app is offline by enabling the Unrestricted Offline Punches option in the Punch Management Policy. The Allow Smartphone Punch option will need to be enabled.

To complete the steps in this article, you must be an administrator or have the necessary view and/or edit permissions enabled. If you believe you should be able to complete the steps and are not able to, reach out to your account administrator to discuss updating the settings for your Role.

All changes made to a policy will apply to all users assigned to that policy. 

Enable offline punching:

1. Log into your Citadel web portal.
2. Click on Policies in the side menu.
3. Go to the Punch Management section.
4. Select the policy you want to update. 
5. Set Unrestricted Offline Punches to Yes.
6. Click Save to update the policy.