The account administrator role has global access to every aspect of the account. This includes all elements of the Cloud and Time Clocks. Admins have complete access to the People, Places, Time Clocks, Policies, Time Cards, Reports, Account Settings, and Roles sections of the Cloud portal. Admins also have access to the User Management menu and Clock Management menu of the time clocks. Each setting is set to Add/Update All. These permissions cannot be restricted for any administrator.
Note:
- It is the sole responsibility of the account administrator to manage all aspect of the account. The Workwell team will not make changes to your account, such as archiving people/devices and modifying the price plan or any other settings.
Cloud
People
An administrator can add, edit, and archive all administrators, supervisors, and employees on the account in the People section of the web portal.
Places
Similarly, they can add, update, and archive Locations, Sites, Areas, and Departments. They are also able to add, update, and remove department policies.
Time Clocks
Administrators can access the Time Clocks section of the web portal to add new time clocks, remove or archive time clocks no longer in use, update the Time Zone on the clock, and check whether the time clocks are online.
Policies
Within the Policy section, administrators can view and edit any policy on the account and remove any policy no longer needed.
Time Cards
Administrators can view, edit, export, and email the time cards of all users on the account.
Reports
Because an administrator has full access to the account, when they run a Pay Period Report or Punch Report, they can see the results for all users on the account.
Account Settings
Every administrator can access the Account Settings. They can update the company name, website, and billing information, as well as view invoices and payments.
Roles
Administrators can update the Supervisor role and the Employee role, enabling and restricting permissions as needed.
Time Clock
User Management
Administrators can access the User Management menu on the time clocks with the time clock's admin passcode or with their personal authentication method (PIN, Badge, Fingerprint). From the User Management menu, you can add user fingerprint templates for punching and profile images for the account.
Clock Management
Similarly, Administrators can access the Time Clock Management menu to connect to a network, update the time clock, upload the database, and set the time clock settings.